In the event that you've ever had a shared website hosting account in the past or you have dealt with any kind of online service, you are probably aware from your personal experience that for a lot of things it's better to consult with a live person over the phone than to exchange support tickets or emails. In order to know more about a specific service before you decide to buy it or if something small has to be done, for instance, it is much easier and faster to do it real-time. When you're given the option to talk with representatives by phone, it is also very likely that you are working with a real web hosting supplier, not just a reseller. The type of support that you will get on the phone differs between different suppliers - from common matters to expert technical support. Usually most providers offer pre-sales assistance and first level phone support, while more complex tech matters are managed through email and tickets.

Phone Support in Shared Website Hosting

All our shared website hosting plans come with telephone support fourteen hrs per day even on public holidays, so that if you don't have an account yet, you will be able to give us a call and find out more about our solutions or if we meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so that you are able to call the telephone number which is closer to you. In case you're a current customer, we will assist you in a timely manner with any kind of general and billing matters as well as with multiple tech matters to save you time and efforts - we are aware of the fact that in some cases it's quicker to consult with a live person to get things done without delay. Certainly, some issues cannot be resolved on the phone, so if this is the case you can take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

If you need more details about the semi-dedicated servers that we offer, you have the option to call any of the three support phone lines that we have across the globe - in the United States of America, the United Kingdom and Australia. In this way, you have the option to check in advance if our services will be suitable for your web sites. In case you are already our client and you've got a semi-dedicated account, you'll be able to get in touch with us on the phone for 14 hours a day about any kind of billing or common issues. For strictly tech troubles you'll be able to take advantage of our ticketing system and contact our technical support as someproblems just require extra time to be resolved, but we will assist you over the phone with quite a lot of minor technical issues as well, saving you time and efforts.