Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section built into our Control Panel offers a selection of help articles and commonly asked questions. Aimed at resolving any common issue that you may come across, they are compiled by our support team of trained technicians.

  • Top quality support service

  • Instructional Videos

  • If you would like to watch how a task is implemented or how an issue is settled, instead of just reading about it, then examine our compilation of how–to video tutorials. They cover various issues and will help you quickly find your way around the Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 tech support service with a 1–hour support ticket response guarantee. A group of qualified technicians will be at your disposal to answer all the enquiries that you could have. During non–busy times, a reply will be offered within just twenty minutes.