Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is trained to shortly address all of our shared website hosting plans customers’ inquiries and information requests. Through our ticketing system, you are able to supply your issue and a support staff fellow member will go back to you within maximum 1 hour. Actually, practice shows that the usual resolution time frame is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is delivered by a group of educated experts who’re ready to answer your question promptly. You can get in touch with the tech support team by starting a technical support ticket from your Control Panel or by posting us an email. On working days, you may as well call us on the telephone or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated an in depth education base into the Control Panel so you might obtain beneficial step by step directions anytime. Each area of the Control Panel possesses its own contextual guide area displaying a variety of how–to articles. We have also made video lessons to ensure that you get a much better visual representation of the best way to accomplish any presented procedure.