Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Warranty

  • Our team of techs will do their best to reply to your assistance requests within approximately 1 hour. If, however, the situation you have stumbled upon calls for assistance from our Admin =Dept,= we are going to send the ticket to the administrator in charge and will submit a comment to tell you.

  • Top quality support service

  • Top–class Technical Assist Service

  • We provide you with round the clock customer help and support through a lightning fast ticket program incorporated into your Control Panel. You could e mail us at any time about any of the packages that come pre–installed on your virtual server, including the selected Operating System, the server admin panel and our in–house designed Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Control Panel that is available completely free with your VPS features a built–in collection of articles. One can find an array of descriptive how to content articles and a range of step–by–step video classes that show all the important web site managing duties. You can easy–access them by pressing the Help or Video keys in the upper right corner of each Control Panel section.